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TERRANOVA

Advisory Services

Where deep expertise meets practical execution — across Insurance, Health Systems and Assets.

Insurance Strategy & Distribution Health Systems Govt Programs Financial Inclusion Asset Structuring & Wealth Advisory Claim Assistance
TERRANOVA Seal
22+Years Experience
4Practice Verticals
3K+Branches Managed
Pan-IndiaOperational Reach

"Advisory that is practical, implementable, and trusted — across every sector, for every client."

Our Practice

Four Specialised Advisory Divisions

Each vertical is a distinct centre of expertise — bringing depth, not generalism, to every client engagement across India.

01

Insurance Strategy & Distribution

Bancassurance distribution, product structuring, RFP design, IRDAI compliance and digital insurance solutions.

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02

Health Systems & Government Advisory

Government health scheme advisory, PPP ecosystems, trust-to-hybrid transition, claims and governance frameworks.

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03

Institutional & Inclusive Finance

RRBs, cooperatives, dairy board networks, OTC products and nationally recognised inclusion frameworks.

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04

Asset Structuring & Wealth Advisory

Tangible & financial asset structuring, institutional finance, wealth protection and HNI estate planning.

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Why TERRANOVA

Our Institutional Advantage

Execution-Oriented

Every framework designed to be implemented — grounded in hands-on experience managing national-scale programmes.

Global Perspective

International exposure across multiple countries through global insurance programmes — combined with deep India-market mastery.

Regulatory Intelligence

Complete command of IRDAI frameworks — ensuring every advisory engagement is legally sound and future-proof.

Both Sides of the Table

Having led from within India's largest insurers — we understand every stakeholder's perspective simultaneously.

Rural & Inclusion Depth

Proven expertise in RRBs, cooperatives and dairy networks — non-conventional distribution built from ground up.

Govt Scheme Specialists

Deep understanding of policy, regulatory and operational dimensions of large-scale government health schemes.

Begin an Engagement

Ready to engage TERRANOVA Advisory Services?

Whether you are a government body, financial institution, corporate, or individual — TERRANOVA brings the rigour and depth your requirement deserves.

Who We Are

A Professionally Managed Integrated Advisory Firm

TERRANOVA Advisory Services is a premium, institutionally structured advisory firm delivering specialised consulting across Insurance, Health Systems, Government Programs, and Assets.

Operating with the discipline and rigour of a large institutional advisory practice, TERRANOVA serves both organisations — government bodies, insurers, banks, cooperatives and corporates — and individual clients seeking structured, implementable solutions.

The firm brings together over two decades of hands-on national-level leadership, combined with deep understanding of policy frameworks, regulatory environments, and on-ground execution realities across India.

"Advisory that is practical, implementable, and trusted — across every sector, for every client."

22+
Years of Institutional LeadershipAcross Life, Health & General Insurance sectors
4
Specialised Practice VerticalsEach a distinct centre of advisory expertise
3K+
Bank Branch Network ManagedNational-level bancassurance distribution
10+
International ExposureGlobal insurance platforms & emerging market programmes
Pan-India
Operational ReachAdvisory across all major geographies

Our Principles

Vision, Mission & Core Values

Vision

To be India's most trusted integrated advisory firm.

Mission

To deliver advisory that is practical, implementable, and trusted — across every sector, for every client.

Integrity

Transparent, conflict-free counsel in every engagement

Expertise

Deep domain knowledge translated into practical solutions

Inclusivity

Solutions spanning every segment — mass market to premium

Execution

Advisory designed to deliver measurable, real-world outcomes

Innovation

Digital-first, future-ready thinking in every framework

Our Practice

Four Specialised Advisory Divisions

Each vertical operates as a distinct centre of expertise — bringing depth, not generalism, to every engagement.

01

Insurance Strategy & Distribution

  • Life, Health & General Insurance structuring
  • Bancassurance & distribution strategy
  • RFP design, evaluation & bid support
  • IRDAI regulatory compliance advisory
  • POS, digital & technology-led solutions
  • Group insurance & employee benefits
  • Channel profitability & incentive design
  • Product design & pricing advisory
02

Health Systems & Government Advisory

  • State & national health scheme advisory
  • Trust-to-hybrid transition management
  • PPP ecosystems: Govt–Insurer–TPA–Hospital
  • Claims, operations & network design
  • Stakeholder & governance frameworks
  • Benefit package design & costing
  • TPA selection & performance criteria
  • Fraud control system advisory
03

Institutional & Inclusive Finance

  • Micro & mass market insurance solutions
  • RRB, cooperative bank & dairy networks
  • OTC and POS product distribution models
  • Financial literacy programme design
  • Non-conventional distribution networks
  • Nationally recognised inclusion frameworks
  • Claims settlement process architecture
  • Digital platform integration for rural markets
04

Asset Structuring & Wealth Advisory

  • Tangible & financial asset structuring
  • Insurance-linked investment advisory
  • Institutional & cooperative finance
  • End-customer wealth & protection planning
  • Cross-sector asset-liability frameworks
  • HNI estate & legacy planning
  • Commercial asset advisory for institutions
  • Retirement & pension advisory

Vertical II

Health Systems & Government Advisory

End-to-end advisory for government health scheme design, implementation and governance — with deep understanding of every stakeholder's perspective in the PPP ecosystem.

PPP Ecosystem

TERRANOVA's Advisory Domain

Government
Policy Body

▶

Insurance
Company

▶

TPA

▶

Hospital
Network

▶

End
Beneficiary

Scheme Design & Structuring
  • Government health scheme architecture advisory
  • Trust vs hybrid model feasibility
  • Benefit package design & costing
  • Premium pricing & actuarial inputs
  • Empanelment criteria framework
Operations & Implementation
  • TPA selection & performance criteria
  • Hospital network design & tie-ups
  • Claims management process design
  • IT system & technology requirements
  • Grievance & escalation mechanisms
Governance & Monitoring
  • KPI & performance tracking frameworks
  • Audit & compliance structures
  • Stakeholder reporting design
  • Fraud control system advisory
  • Renewal & transition management

Advisory Credentials

The Institutional Depth Behind Every Engagement

TERRANOVA's advisory is anchored in verified, hands-on institutional experience — built across India's most demanding insurance and financial environments.

22+

Years across Life,
Health & General Insurance

4

Specialised advisory
practice verticals

Pan-India

Operational presence
across all geographies

Sectors & Institutions

Insurance Sector

Life, Health & General Insurance — across leading national institutions at senior leadership level

Government & Rural Finance

Regional Rural Banks (RRBs), cooperative banks, Primary Agricultural Credit Societies

Agri & Dairy Networks

State dairy federations, milk unions, dairy boards across multiple states

International Exposure

Insurance advisory study engagements and international insurance platforms across multiple countries

Experience Highlights

Led bancassurance distribution nationally across 3,000+ bank branches

Designed and scaled mass-market insurance products with pan-India adoption

Structured cooperative and dairy board distribution — pioneered in India

Managed complex PPP ecosystems across government health programmes

Designed OTC product frameworks adopted as national operational standard

Represented at international insurance platforms and emerging market programmes across multiple countries

How We Work

Our Advisory Approach

Every TERRANOVA engagement is built on one principle — advisory that is practical, implementable, and always in the best interest of those we serve. We bring institutional discipline to every client, regardless of size or sector.

01

Understand

We begin with a deep, confidential diagnostic — understanding your specific context, constraints, objectives and stakeholders before forming any view.

02

Design

We develop a bespoke advisory framework — not generic templates. Every recommendation is built for your specific situation, regulatory environment and operational reality.

03

Execute

We stay engaged through implementation — advising, course-correcting and supporting execution until outcomes are achieved. We do not disappear after the report.

04

Deliver

We measure success by outcomes — not deliverables. Engagements close only when the agreed objective is achieved or a clear path to achievement is established.

Senior Attention

Every engagement receives direct senior advisory oversight from initiation to conclusion — not delegated to junior staff.

Full Confidentiality

All client information, engagement details and advisory outputs are held in strict confidence. No disclosure without explicit written consent.

Conflict-Free Advice

TERRANOVA holds no product affiliations, insurer tie-ups or distribution obligations. Every recommendation is made solely in the client's interest.

Why TERRANOVA

Six Dimensions of Institutional Advantage

What distinguishes TERRANOVA is not just what we know — it is what we have done, at scale, across India's most complex insurance and financial environments.

01

Execution-Oriented

Every framework is designed to be implemented, not just presented. Our advisory is grounded in hands-on experience managing national-scale programmes across real institutional environments.

02

Both Sides of the Table

Having led from within India's largest insurance institutions, we understand the perspective of every stakeholder — insurer, distributor, regulator, and client — simultaneously.

03

Rural & Inclusion Depth

Rare, proven expertise in non-conventional distribution — RRBs, cooperatives, dairy boards — built through actual programme design and field implementation at national scale.

04

Govt Scheme Specialists

Deep understanding of the policy, regulatory, and operational dimensions of large-scale government health schemes, including stakeholder sensitivities that make or break implementation.

05

Regulatory Intelligence

Complete command of IRDAI regulatory frameworks, product approval processes, and the evolving compliance landscape — ensuring every advisory engagement is legally sound.

06

Global Perspective, Local Mastery

International exposure across 10+ countries through global insurance platforms, combined with two decades of deep understanding of India's unique regulatory and market ecosystem.

Selected Client Engagements

Engagements & Impact

TERRANOVA Advisory Services works across government bodies, financial institutions, cooperatives and individual clients. The following represents a selection of engagements where our advisory has delivered measurable outcomes.

Cooperative Institution · Health Insurance

Bhopal Dugdh Sangh Sahakari Maryadit
(Sanchi Dairy), Bhopal

Advisory support in the resolution of health insurance claims of member beneficiaries that had remained pending or been declined by the insurer. TERRANOVA provided guidance on the appropriate procedural approach, documentation requirements and escalation mechanisms available under the applicable regulatory framework.

Outcome — Successful recovery and resolution of pending and declined claims facilitated through advisory intervention.

Engagement in Progress

Confidential Client

Details to be updated

Engagement in Progress

Confidential Client

Details to be updated

All engagements are conducted with strict confidentiality. References to clients or assignments are limited to verified engagements and presented in a general, non-sensitive manner. Client acknowledgement or appreciation is relied upon where available

Get in Touch

Begin an Engagement

Whether you represent a government body, financial institution, corporate, or are an individual client — TERRANOVA is structured to serve you with the rigour and depth your requirement deserves.

TERRANOVA Advisory Services

"Practical. Implementable. Trusted."

We welcome enquiries from government bodies, financial institutions, corporates, cooperatives, brokers, and individual clients. All engagements begin with a confidential discussion.

contact@tnas.co.in
India

Serving

Government Bodies  ·  Financial Institutions  ·  Corporates  ·  Cooperatives  ·  Brokers  ·  Individual Clients

Send an Enquiry

Sectors We Serve

Across Every Sector. For Every Client.

TERRANOVA brings specialised advisory depth to a wide range of clients — from government bodies and financial institutions to cooperatives, corporates, brokers and individuals.

Banking & Financial Institutions

Bancassurance strategy, product structuring, distribution design and regulatory advisory for scheduled banks, RRBs and cooperative banks. TERRANOVA has managed bancassurance networks across 3,000+ branches nationally.

Government & Public Sector

End-to-end advisory for state and central government health schemes — from PPP design and insurer selection to TPA governance, claims management and scheme monitoring frameworks.

Cooperatives & Dairy Boards

Insurance distribution, group health and claims advisory for cooperative societies, dairy federations, milk unions and Primary Agricultural Credit Societies — a sector where TERRANOVA has pioneered national frameworks.

Corporates & Institutions

Insurance audit, group health structuring, employee benefits advisory, claims dispute resolution and annual advisory retainer services for mid-size and large corporate organisations.

Insurance Brokers & Intermediaries

White-label technical advisory, RFP design and bid support, IRDAI compliance guidance and complex claims expertise — enabling broking firms to deliver deeper value to their clients.

Individual & HNI Clients

Personal insurance advisory, health and life claims support, wealth protection planning and asset structuring for individuals and high net worth families seeking independent, conflict-free expert guidance.

Specialist Service

Insurance Claims Advisory

Expert claims advisory — helping policyholders, institutions and corporates navigate, escalate and resolve insurance claims through professional guidance and regulatory engagement.

What We Do

From First Submission to Final Resolution

Insurance claims — whether health, life or general — are frequently delayed, underpaid or declined by insurers. TERRANOVA brings deep understanding of insurer processes, policy wordings, regulatory obligations and escalation mechanisms — turning complex, stalled or rejected claims into resolved outcomes.

Our advisory covers the entire claims lifecycle — reviewing the original claim, identifying grounds for dispute, preparing structured representations and escalating to regulatory authorities where required.

"Most declined or delayed claims are recoverable — with the right technical approach and the right escalation strategy."

01

Claim Review & Assessment

We review your policy, the claim filed, and the insurer's response to identify technical grounds for dispute or escalation.

02

Documentation & Representation

We prepare a structured advisory note clearly articulating the policyholder's entitlement under the policy and applicable regulations.

03

Insurer Engagement

We advise on the appropriate approach for re-submission, reconsideration requests and formal written representations to the insurer.

04

Regulatory Escalation

Where insurer engagement fails, we guide escalation to the IRDAI Grievance Portal and the Insurance Ombudsman — where third-party advisory is explicitly permitted.

05

Resolution & Recovery

We stay engaged until the claim is resolved — whether through insurer settlement, ombudsman award or agreed compromise.

Health Insurance Claims

Cashless rejections, reimbursement disputes, pre-existing condition exclusions, sub-limits and group health claim issues for individuals, families and institutional policyholders.

Life Insurance Claims

Death claim disputes, maturity benefit issues, surrender value disagreements, policy lapse reinstatement and nominee settlement complications.

General & Asset Insurance

Property claim disputes, commercial asset claim issues and institution-level insurance disputes for corporates and government bodies.

Important: TERRANOVA operates as a professional advisory firm, not a legal representative. We assist in preparing, structuring, and guiding insurance claims from a technical and regulatory perspective, including support on formal grievance escalation where required.

TERRANOVA Perspectives

Insights & Advisory Perspectives

Practical perspectives on insurance, health systems and assets — drawn from two decades of national-level advisory experience across India's most complex regulatory and institutional environments.

Insurance Advisory

Why most bancassurance partnerships underperform — and how to fix them

Bancassurance is India's largest insurance distribution channel — yet most bank-insurer partnerships deliver a fraction of their potential. The reasons are structural: misaligned incentive design, inadequate product fit and poor branch-level engagement. Fixing these requires a rethink of the partnership model.

Insurance Strategy & Distribution · TERRANOVA Advisory

Health Systems

The trust model vs the hybrid model — which is right for your state health scheme?

State governments face a fundamental structural choice: operate through a trust model or engage a private insurer under a hybrid arrangement. Each has distinct implications for fiscal risk, operational control and beneficiary outcomes. The right answer depends on the state's administrative capacity and fiscal position.

Health Systems & Government Advisory · TERRANOVA Advisory

Claims Advisory

Health insurance claims — why they get rejected and what you can do

Claim rejection is one of the most common — and most preventable — experiences in Indian health insurance. Understanding the specific grounds for rejection and the regulatory escalation mechanisms available can turn a declined claim into a fully settled one.

Claims Advisory · TERRANOVA Advisory

Inclusive Finance

Cooperative networks as insurance distribution channels — an underutilised opportunity

India's cooperative sector — comprising over 800,000 registered cooperatives with a combined membership of nearly 300 million — represents the largest untapped insurance distribution opportunity in the country. The challenge is not reach — it is structure, product design and channel management.

Institutional & Inclusive Finance · TERRANOVA Advisory

Regulatory

IRDAI's evolving framework — what insurance buyers and intermediaries need to know

The Insurance Regulatory and Development Authority of India has significantly evolved its regulatory framework — with changes touching product design, distribution, claims settlement timelines and grievance redressal. Staying ahead of these changes is fundamental to sound insurance decision-making.

Regulatory Intelligence · TERRANOVA Advisory

Asset Advisory

Insurance-linked financial planning — integrating protection with wealth

For most individuals and families, insurance and investment are treated as separate decisions. The most robust financial plans integrate the two — using insurance as a structured component of long-term wealth creation, estate planning and liability management.

Asset Structuring & Wealth Advisory · TERRANOVA Advisory

These perspectives represent TERRANOVA's independent advisory views. They do not constitute legal, regulatory or financial advice. For specific guidance, engage TERRANOVA directly.